In the fight against water losses, South West Water UK has achieved significant progress. Through the targeted deployment of modern technologies, leaks have been prevented, and the volume of lost water has been reduced by more than 10 million liters per day.
Recognition Is Becoming a Key Competency
Within one year, the company increased the number of detected leaks by 93 percent. This was made possible by digital systems and smart sensor technology, such as the SmartEAR® or the HL7000 ground microphone, which can detect even the slightest noises and pressure differences in the pipeline network.
Unconventional methods are also being used. Dogs are trained to detect traces of chlorine in the soil. In addition, satellite imagery and drones are used to monitor hard-to-reach sections of the pipeline network from the air and identify anomalies.
Repairs and a Holistic Approach
Last year, more than 16,100 leaks were eliminated. This equates to approximately 44 repairs daily. Since 2020, South West Water has already reduced water loss by over 20 percent. The objective is to halve the leakage rate by 2050.
Approximately 30 percent of water losses occur on customer properties. Therefore, South West Water UK actively provides support in this area as well. Consumers receive assistance with localization and repair and can apply for grants for necessary works. Furthermore, a so-called 'leakage allowance' is offered to ensure that no customer has to pay for lost water.
Why this is especially important right now
Karl Little, Manager at South West Water UK, emphasizes the significance of these measures. During periods of drought and increasing water demand, it becomes increasingly crucial to detect and rectify leaks promptly.
“Thanks to innovative methods, we’re currently detecting more leaks than ever before. This allows our teams to take targeted action and save large amounts of water,” explains Little. At the same time, he points out that a significant portion of the losses occur on private property and recommends having your own plumbing system inspected regularly.
Conclusion for Our Region
This example is also inspiring for water utilities in Germany. The combination of smart metering technology, digital solutions, and active customer support demonstrates how sustainable water management can work today.
Innovative technologies, such as those developed by SebaKMT®, contribute to faster leak detection and long-term reduction of losses. This ensures that more drinking water remains where it belongs: in our networks and households.
Learn more about the HL7000 ground microphone or SmartEAR®.